{"id":2374,"date":"2022-05-30T10:17:35","date_gmt":"2022-05-30T10:17:35","guid":{"rendered":"https:\/\/www.chatterresearch.com\/?p=2374"},"modified":"2023-03-03T13:14:53","modified_gmt":"2023-03-03T18:14:53","slug":"webinar-the-new-era-of-experience-management","status":"publish","type":"post","link":"https:\/\/www.chatterresearch.com\/webinar-the-new-era-of-experience-management\/","title":{"rendered":"The new era of experience management"},"content":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_class=&#8221;webinar_background&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1653424255103{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column css=&#8221;.vc_custom_1657830167814{margin-top: 65px !important;margin-bottom: 65px !important;}&#8221; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #66f7e4;\">ON-DEMAND WEBINAR<\/span><\/p>\n<h1 style=\"text-align: center; font-weight: bold;\"><span style=\"color: #ffffff;\">The new era of experience management<\/span><\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_class=&#8221;webinar_background&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1657830156935{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column css=&#8221;.vc_custom_1657830162783{margin-top: 65px !important;margin-bottom: 30px !important;}&#8221; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm&#8221;][vc_column_text css=&#8221;.vc_custom_1657830318329{margin-bottom: 30px !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #66f7e4;\">ON-DEMAND WEBINAR<\/span><\/p>\n<h1 style=\"text-align: center; font-weight: bold;\"><span style=\"color: #ffffff;\">The new era of experience management<\/span><\/h1>\n<p>[\/vc_column_text]<a  itemprop=\"url\" href=\"#webinar_form_1\" target=\"_self\" data-hover-background-color='#5a84ff'  class=\"qbutton  medium center default press_button\" style=\"color: #ffffff; background-color: #ae00c3;\">View Webinar<\/a>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; row_negative_margin=&#8221;disable_negative_margin&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1677867282434{margin-top: 72px !important;margin-bottom: 100px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;form_text&#8221; css=&#8221;.vc_custom_1659451561804{padding-right: 0px !important;padding-left: 0px !important;}&#8221;][vc_column_text]<\/p>\n<h3 style=\"text-align: left; padding-bottom: 20px;\">Is your experience management strategy really serving your brand? Or is your consumer data falling flat?<\/h3>\n<p style=\"text-align: left;\">As consumer habits rapidly evolve, CX professionals are having trouble connecting the dots. Join Zack Hamilton (CXO, Chatter) and Sarah Fahey (Sr. Retail Analyst, Chatter) as they explore the future of experience management, including:<\/p>\n<ul style=\"list-style-type: none; text-align: left;\">\n<li>\u2013 Why traditional experience management isn&#8217;t cutting it<\/li>\n<li>\u2013 How to influence your organization to take action<\/li>\n<li>\u2013 How to truly deliver on your brand promise<\/li>\n<li>\u2013 What today\u2019s technologies are missing, and how brands can bridge the gap<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; el_class=&#8221;form_webinar&#8221; css=&#8221;.vc_custom_1657830103275{margin-top: 42px !important;padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;}&#8221; el_id=&#8221;webinar_form_1&#8243;][vc_column_text css=&#8221;.vc_custom_1677867290493{padding-bottom: 10% !important;}&#8221;]<\/p>\n<p style=\"text-align: center; font-size: 26px; line-height: 26px; 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z_index=&#8221;&#8221;][vc_column css=&#8221;.vc_custom_1653424175540{margin-top: 50px !important;padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column_text]<\/p>\n<h3><span style=\"color: #5a84ff;\">The speakers<\/span><\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1653424005266{margin-top: 50px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1653424132847{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_single_image image=&#8221;3095&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1653591954470{margin-bottom: 33px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1653422892906{padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ae00c3;\">Zack Hamilton<\/span><\/p>\n<p style=\"text-align: center;\">Zack Hamilton, Chief Experience &amp; Strategy Officer at Chatter, is an experience management veteran of more than 20 years. In addition to serving as an Executive Advisor to 200+ retail brands around the world, he has successfully led go-to-market and enablement strategy initiatives across the Medallia retail ecosystem. Most recently, Zack was asked to join both the Forbes Business Council and Fast Company\u2019s Executive Board, cementing his status as an influential voice in his industry.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1653424139350{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_single_image image=&#8221;3094&#8243; img_size=&#8221;medium&#8221; alignment=&#8221;center&#8221; qode_css_animation=&#8221;&#8221; css=&#8221;.vc_custom_1653591961245{margin-bottom: 33px !important;}&#8221;][vc_column_text css=&#8221;.vc_custom_1653423011881{padding-top: 10% !important;padding-right: 10% !important;padding-bottom: 10% !important;padding-left: 10% !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #ae00c3;\">Sarah Fahey<\/span><\/p>\n<p style=\"text-align: center;\">Sarah Fahey is a Senior Retail Analyst for Chatter. During her time in the retail industry, she had the opportunity to occupy merchandising, styling, and management roles as a result of her sales and leadership abilities. Today, Sarah remains actively involved in the space: she founded Forgotten Frocks Resale, a multi-channel online reselling business, and since July 2019, she has been an ambassador for global fashion reseller Poshmark.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_class=&#8221;webinar_background&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1653424255103{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column css=&#8221;.vc_custom_1657830167814{margin-top: 65px !important;margin-bottom: 65px !important;}&#8221; offset=&#8221;vc_hidden-xs&#8221;][vc_column_text] ON-DEMAND WEBINAR The new era of experience management [\/vc_column_text][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;center&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; el_class=&#8221;webinar_background&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1657830156935{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column css=&#8221;.vc_custom_1657830162783{margin-top:&#8230;<\/p>\n","protected":false},"author":14,"featured_media":4510,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[22],"tags":[],"class_list":["post-2374","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-webinar"],"_links":{"self":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/2374","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/comments?post=2374"}],"version-history":[{"count":79,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/2374\/revisions"}],"predecessor-version":[{"id":5432,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/2374\/revisions\/5432"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/media\/4510"}],"wp:attachment":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/media?parent=2374"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/categories?post=2374"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/tags?post=2374"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}