{"id":3096,"date":"2022-05-26T20:13:57","date_gmt":"2022-05-26T20:13:57","guid":{"rendered":"https:\/\/www.chatterresearch.com\/?p=3096"},"modified":"2022-07-12T13:38:55","modified_gmt":"2022-07-12T17:38:55","slug":"s1e5-shawn-nason-putting-the-heart-back-in-business","status":"publish","type":"post","link":"https:\/\/www.chatterresearch.com\/s1e5-shawn-nason-putting-the-heart-back-in-business\/","title":{"rendered":"S1E5 \u2022 Shawn Nason \u2022 Putting the heart back in business"},"content":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column]<div class=\"sc_container vc_row wpb_row section vc_row-fluid grid_section\" style=\"background:linear-gradient(90deg, #65F5E4 0%, #5B8AFE 100%)\"><div class=\"sc_inner section_inner clearfix dskH300 mobH150\" style=\"background-image:url(https:\/\/www.chatterresearch.com\/wp-content\/uploads\/2022\/06\/6747_CbS_Action-This-Podcast_Episode-Page-Header_Episode-5_1236x600_V01.webp)\"><div class=\"sc_section_inner_margin\"><div class=\"sc_section_inner_margin section_inner_margin clearfix\"><div class=\"wpb_column vc_column_container vc_col-xs-5 dskH300 mobH150\"><div class=\"t_col dskH300 mobH150\"><div class=\"tc_col title title_size_large\"><h1 class=\"sc_title\"><\/h1><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-xs-7 dskH300 mobH150\"><\/div><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1649272713737{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1653594403748{margin-bottom: 70px !important;padding-top: 10% !important;}&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"color: #0f1629; font-size: 55px; font-weight: bold;\">S1E5 \u2022 Putting the heart back in business<\/span><\/h1>\n<h4 style=\"text-align: center; padding-top: 50px;\">Shawn Nason<\/h4>\n<p>[\/vc_column_text][vc_raw_html css=&#8221;.vc_custom_1652211606925{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;]JTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZvbW55LmZtJTJGc2hvd3MlMkZhY3Rpb24tdGhpcyUyRnMxZTUtc2hhd24tbmFzb24tcHV0dGluZy10aGUtaGVhcnQtYmFjay1pbi1idXNpbmVzJTJGZW1iZWQlMjIlMjBhbGxvdyUzRCUyMmF1dG9wbGF5JTNCJTIwY2xpcGJvYXJkLXdyaXRlJTIyJTIwd2lkdGglM0QlMjIxMDAlMjUlMjIlMjBoZWlnaHQlM0QlMjIxODAlMjIlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjB0aXRsZSUzRCUyMlMxRTUlMjAlRTIlODAlQTIlMjBTaGF3biUyME5hc29uJTIwJUUyJTgwJUEyJTIwUHV0dGluZyUyMHRoZSUyMEhlYXJ0JTIwYmFjayUyMGluJTIwQnVzaW5lc3MlMjIlM0UlM0MlMkZpZnJhbWUlM0U=[\/vc_raw_html][vc_column_text css=&#8221;.vc_custom_1649271822587{padding-top: 50px !important;padding-bottom: 20px !important;}&#8221;]<\/p>\n<h2>Episode overview<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1652211362637{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;]<span class=\"TextRun SCXW13215118 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW13215118 BCX0\">Amidst an obsession with data and benchmarking, many brands have forgotten that humans should be their north star. As the founder of experience design firm MOFI and a seasoned CX professional, we invited Shawn Nason to chat about rebuilding systems with a people-first approach, breaking down silos, and creating brand experiences for a neurodiverse audience.<\/span><\/span><span class=\"EOP SCXW13215118 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1649271801554{padding-top: 50px !important;padding-bottom: 20px !important;}&#8221;]<\/p>\n<h2>Guest bio<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;.vc_custom_1652211371247{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;]<span class=\"TextRun SCXW77652612 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW77652612 BCX0\">Shawn Nason believes the only way to build a sustainable and thriving business is to put people first. He is known for challenging leaders to rethink outdated, siloed systems and rebuild them with an aligned, human-first approach. Building on his background as the Chief Experience and Transformation Officer for Healthways, the Chief Innovation Officer at Xavier University, and six years as an Imagineer for The Walt Disney Company, Nason launched MOFI: an experience design firm that pushes brands to think bigger and bolder about experiences, innovation, and culture.<\/span><\/span><span class=\"EOP SCXW77652612 BCX0\" data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span>[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;full_width&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221;][vc_column][\/vc_column][\/vc_row][vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221; css=&#8221;.vc_custom_1649272713737{padding-right: 10% !important;padding-left: 10% !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1653594403748{margin-bottom: 70px !important;padding-top: 10% !important;}&#8221;] S1E5 \u2022 Putting the heart back in business Shawn Nason [\/vc_column_text][vc_raw_html css=&#8221;.vc_custom_1652211606925{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;]JTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZvbW55LmZtJTJGc2hvd3MlMkZhY3Rpb24tdGhpcyUyRnMxZTUtc2hhd24tbmFzb24tcHV0dGluZy10aGUtaGVhcnQtYmFjay1pbi1idXNpbmVzJTJGZW1iZWQlMjIlMjBhbGxvdyUzRCUyMmF1dG9wbGF5JTNCJTIwY2xpcGJvYXJkLXdyaXRlJTIyJTIwd2lkdGglM0QlMjIxMDAlMjUlMjIlMjBoZWlnaHQlM0QlMjIxODAlMjIlMjBmcmFtZWJvcmRlciUzRCUyMjAlMjIlMjB0aXRsZSUzRCUyMlMxRTUlMjAlRTIlODAlQTIlMjBTaGF3biUyME5hc29uJTIwJUUyJTgwJUEyJTIwUHV0dGluZyUyMHRoZSUyMEhlYXJ0JTIwYmFjayUyMGluJTIwQnVzaW5lc3MlMjIlM0UlM0MlMkZpZnJhbWUlM0U=[\/vc_raw_html][vc_column_text css=&#8221;.vc_custom_1649271822587{padding-top: 50px !important;padding-bottom:&#8230;<\/p>\n","protected":false},"author":14,"featured_media":3111,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[20],"tags":[],"class_list":["post-3096","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast"],"_links":{"self":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/3096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/comments?post=3096"}],"version-history":[{"count":5,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/3096\/revisions"}],"predecessor-version":[{"id":3571,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/3096\/revisions\/3571"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/media\/3111"}],"wp:attachment":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/media?parent=3096"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/categories?post=3096"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/tags?post=3096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}