{"id":4548,"date":"2022-08-26T11:16:39","date_gmt":"2022-08-26T15:16:39","guid":{"rendered":"https:\/\/www.chatterresearch.com\/?p=4548"},"modified":"2022-10-04T19:50:39","modified_gmt":"2022-10-04T23:50:39","slug":"podcast-devansh-sharma-digital-customer-feedback-is-key-to-identifying-experience-blindspots","status":"publish","type":"post","link":"https:\/\/www.chatterresearch.com\/podcast-devansh-sharma-digital-customer-feedback-is-key-to-identifying-experience-blindspots\/","title":{"rendered":"S1E12 \u2022 Devansh Sharma \u2022 Digital Customer Feedback is key to identifying experience blindspots"},"content":{"rendered":"

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S1E12 \u2022 Digital customer feedback is key to identifying experience blindspots<\/span><\/h1>\n

Devansh Sharma<\/h4>\n

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Episode overview<\/h2>\n

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Can you build a business on ads alone? <\/span>Is it possible to <\/span>out-market bad CX<\/span>? <\/span>Is there such a thing as driving too much <\/span>consumer <\/span>traffic<\/span> to <\/span>your<\/span> website? <\/span>This episode is all about <\/span>the role of the marketing professional, how they contribute to building a better customer experience, and <\/span>how to empower them with feedback.<\/span><\/span>\u00a0<\/span> <\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text css=”.vc_custom_1661527515359{padding-top: 50px !important;padding-bottom: 20px !important;}”]<\/p>\n

Guest bio<\/h2>\n

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Devansh Sharma<\/a> is a Conversion Optimization Consultant at Raani Consulting, an ad agency that has managed $25M in social media ad spend. He has 7 years of experience in conducting customer research, optimizing website conversions, writing sales copy & designing user interfaces.<\/span><\/span>\u00a0<\/span><\/span><\/span>[\/vc_column_text][vc_column_text css=”.vc_custom_1660326265999{padding-top: 50px !important;padding-bottom: 50px !important;}”][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=”” css=”.vc_custom_1649272713737{padding-right: 10% !important;padding-left: 10% !important;}”][vc_column][vc_column_text css=”.vc_custom_1664927425502{margin-bottom: 70px !important;padding-top: 10% !important;}”] S1E12 \u2022 Digital customer feedback is key to identifying experience blindspots Devansh Sharma [\/vc_column_text][vc_raw_html]JTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZvbW55LmZtJTJGc2hvd3MlMkZhY3Rpb24tdGhpcy0xJTJGcG9kY2FzdC1hY3Rpb24tdGhpcy1lcC0xMi1hdWRpby1kZXZhbnNoLXNoYXJtYS1hdWclMkZlbWJlZCUyMiUyMGFsbG93JTNEJTIyYXV0b3BsYXklM0IlMjBjbGlwYm9hcmQtd3JpdGUlMjIlMjB3aWR0aCUzRCUyMjEwMCUyNSUyMiUyMGhlaWdodCUzRCUyMjE4MCUyMiUyMGZyYW1lYm9yZGVyJTNEJTIyMCUyMiUyMHRpdGxlJTNEJTIyUG9kY2FzdCUyMC0lMjBBY3Rpb24lMjBUaGlzJTIwLSUyMEVwLiUyMDEyJTIwLSUyMEF1ZGlvJTIwLSUyMERldmFuc2glMjBTaGFybWElMjAtJTIwQXVnJTIwMjAyMiUyMiUzRSUzQyUyRmlmcmFtZSUzRQ==[\/vc_raw_html][vc_column_text css=”.vc_custom_1661526705683{padding-top: 50px !important;padding-bottom: 20px !important;}”]…<\/p>\n","protected":false},"author":14,"featured_media":4549,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[20],"tags":[],"class_list":["post-4548","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast"],"_links":{"self":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/4548","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/comments?post=4548"}],"version-history":[{"count":8,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/4548\/revisions"}],"predecessor-version":[{"id":5087,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/4548\/revisions\/5087"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/media\/4549"}],"wp:attachment":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/media?parent=4548"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/categories?post=4548"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/tags?post=4548"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}