{"id":4714,"date":"2022-09-09T08:38:39","date_gmt":"2022-09-09T12:38:39","guid":{"rendered":"https:\/\/www.chatterresearch.com\/?p=4714"},"modified":"2022-10-04T19:51:58","modified_gmt":"2022-10-04T23:51:58","slug":"s1e13-nav-thethi-an-ode-to-the-cxo","status":"publish","type":"post","link":"https:\/\/www.chatterresearch.com\/s1e13-nav-thethi-an-ode-to-the-cxo\/","title":{"rendered":"S1E13 \u2022 Nav Thethi \u2022 An ode to the CXO"},"content":{"rendered":"

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S1E13 \u2022 An ode to CXO<\/span><\/h1>\n

Nav Thethi, Hitachi<\/h4>\n

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Episode overview<\/h2>\n

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According to digital experience whiz Nav <\/span>Thethi<\/span>, the CXO is the most crucial role within an organization. <\/span>When u<\/span>nifying customer, employee, and product data<\/span>,<\/span> how can CXOs ensure that companies are taking these insights at face value \u2013 not just hearing what they want to hear?<\/span> We<\/span> also dig into <\/span>the future of experience in IoT, <\/span>the m<\/span>etaverse<\/span>, <\/span>and how CX will change by 2030.<\/span><\/span>\u00a0<\/span>[\/vc_column_text][vc_column_text css=”.vc_custom_1662990216060{padding-top: 50px !important;padding-bottom: 20px !important;}”]<\/p>\n

Guest bio<\/h2>\n

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Nav <\/span>Thethi<\/span><\/a><\/span> is an accomplished CX professional who helps large enterprises design unified digital experiences, empowering them to advance their adoption of specific products and solutions offerings. His professional background includes leading roles in technology, management, business, marketing, and customer-facing leadership with well-known global organizations including Quark, Fidelity, and currently working at Hitachi Vantara.<\/p>\n

At Hitachi, he is also responsible for managing web operations at its entirety and the governance model to achieve operational excellence and deliver an awesome digital experience.[\/vc_column_text][vc_column_text css=”.vc_custom_1660326265999{padding-top: 50px !important;padding-bottom: 50px !important;}”][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern”][vc_column][\/vc_column][\/vc_row][vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=”” css=”.vc_custom_1649272713737{padding-right: 10% !important;padding-left: 10% !important;}”][vc_column][vc_column_text css=”.vc_custom_1664927508218{margin-bottom: 70px !important;padding-top: 10% !important;}”] S1E13 \u2022 An ode to CXO Nav Thethi, Hitachi [\/vc_column_text][vc_raw_html]JTNDaWZyYW1lJTIwc3JjJTNEJTIyaHR0cHMlM0ElMkYlMkZvbW55LmZtJTJGc2hvd3MlMkZhY3Rpb24tdGhpcy0xJTJGczFlMTMtbmF2LXRoZXRoaS1hbi1vZGUtdG8tdGhlLWN4byUyRmVtYmVkJTIyJTIwYWxsb3clM0QlMjJhdXRvcGxheSUzQiUyMGNsaXBib2FyZC13cml0ZSUyMiUyMHdpZHRoJTNEJTIyMTAwJTI1JTIyJTIwaGVpZ2h0JTNEJTIyMTgwJTIyJTIwZnJhbWVib3JkZXIlM0QlMjIwJTIyJTIwdGl0bGUlM0QlMjJTMUUxMyUyMCVFMiU4MCVBMiUyME5hdiUyMFRoZXRoaSUyMCVFMiU4MCVBMiUyMEFuJTIwb2RlJTIwdG8lMjB0aGUlMjBDWE8lMjIlM0UlM0MlMkZpZnJhbWUlM0U=[\/vc_raw_html][vc_column_text css=”.vc_custom_1662990138691{padding-top: 50px !important;padding-bottom: 20px !important;}”] Episode overview   According…<\/p>\n","protected":false},"author":14,"featured_media":4897,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[20],"tags":[],"class_list":["post-4714","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-podcast"],"_links":{"self":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/4714","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/users\/14"}],"replies":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/comments?post=4714"}],"version-history":[{"count":6,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/4714\/revisions"}],"predecessor-version":[{"id":4895,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/posts\/4714\/revisions\/4895"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/media\/4897"}],"wp:attachment":[{"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/media?parent=4714"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/categories?post=4714"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.chatterresearch.com\/wp-json\/wp\/v2\/tags?post=4714"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}