[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”grid” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” z_index=”” css=”.vc_custom_1652993357684{margin-top: 100px !important;padding-right: 20px !important;padding-left: 20px !important;}”][vc_column][vc_column_text]<\/p>\n
BLOG<\/p>\n
[\/vc_column_text][vc_single_image image=”5799″ img_size=”full” alignment=”center” qode_css_animation=”” css=”.vc_custom_1741203921011{padding-top: 10% !important;padding-bottom: 6% !important;}”][vc_column_text]Music Go Round is a major marketplace for secondhand instruments and gear. For over 30 years, they\u2019ve been an in-person hub for trading in and trading up\u2014and after such a long time in the biz, they wanted to sing a new tune with their customer experience. [\/vc_column_text][vc_column_text css=”.vc_custom_1741203956040{margin-top: 30px !important;margin-bottom: 5px !important;}”]<\/p>\n
[\/vc_column_text][vc_column_text]Before partnering with us, Music Go Round was experiencing modest sales growth: from January to May, their year-to-date sales had increased by just 3%. Additionally, their online presence, while positive, had room for improvement with a pre-engagement star rating of 4.73 based on 135 reviews. <\/span>\u00a0<\/span><\/p>\n [\/vc_column_text][vc_column_text]<\/p>\n We began our engagement with Music Go Round in June, focusing on bringing in more Google Reviews and enhancing their online reputation. Our strategy was simple yet effective: encourage customers to share their experiences online and use that feedback to drive improvements.<\/p>\n [\/vc_column_text][vc_column_text]<\/p>\n In addition to sales, Music Go Round’s online reputation improved dramatically. From June to August, their star rating increased to an impressive 4.9, with 110 new reviews: a clear demonstration of customer satisfaction that works to strengthen their brand’s credibility in the eyes of potential customers.<\/p>\n [\/vc_column_text][vc_column_text css=”.vc_custom_1741204204473{margin-top: 30px !important;margin-bottom: 5px !important;}”]<\/p>\n [\/vc_column_text][vc_column_text]Our partnership with Music Go Round highlights several key benefits: <\/span>Our approach <\/strong><\/h3>\n
The results <\/strong><\/h3>\n
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The Benefits <\/strong><\/h3>\n
\n1. Increased Sales:<\/strong> By focusing on customer feedback and reviews, we helped Music Go Round achieve significant sales growth.
\n2. Enhanced Reputation:<\/strong> A higher star rating and increased number of reviews have bolstered their online presence, attracting more customers.
\n3. Customer Engagement:<\/strong> Encouraging customers to share their positive experiences has fostered a more engaged and loyal customer base.<\/p>\n